Privacy Policy
At Mad Colours, managed and operated by Metaford Info Solutions Private Limited, your privacy is taken with the highest level of importance. We value the trust you place in us and are committed to handling your personal information with care, responsibility, and integrity. Any information you share with us is collected and used solely to provide a secure and dependable shopping experience.
Throughout this policy, the terms “we,” “our,” or “us” refer to Metaford Info Solutions Private Limited, while “you,” “your,” “user,” or “users” refer to individuals who browse or make purchases on Mad Colours. This policy explains how we collect, use, and manage your personal information. By continuing to use our website, you indicate your acceptance of these practices. If you do not agree with any part of this policy, we recommend discontinuing use of our platform.
Information We Collect
To offer an enhanced and personalized browsing experience, we gather certain types of information:
- Personal Details: Your basic identity information such as full name, phone number, and email address; billing and shipping address information; payment-related details required to process your orders.
- Browsing & Interaction Data: Details about how you interact with our store, including order history and preferences; your movement across product pages and featured sections.
- Device & Technical Information: Your IP address, browser type, and device specifications; location information, where permission is granted; website usage data to improve navigation and strengthen platform security.
- Cookies & Tools: Tools that personalize your browsing experience; features that help you explore relevant products more easily.
How We Use Your Information
- Processing Orders & Support: To complete purchases and address any queries or concerns.
- Customized Experience: To improve recommendations and streamline browsing.
- Updates & Offers: To send updates or promotional communications, only with your consent.
- Safety & Prevention: To detect and prevent unauthorized or suspicious activities.
- Legal Compliance: To comply with applicable legal and regulatory requirements.
Sharing Your Information
We do not sell your personal information. However, your data may be shared with:
- Legal or regulatory authorities, when required by law or for fraud prevention.
- Business partners, strictly for service delivery and under confidentiality obligations.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to improve your browsing experience, monitor website traffic, and deliver personalized content. You can control or disable cookies through your browser settings.
Data Storage and Security
We apply industry-standard security practices to safeguard your information against unauthorized access, misuse, or loss. These measures include SSL encryption, secure server infrastructure, and limited access controls. However, despite our efforts, we cannot guarantee complete security.
Data Retention Period
Your personal information is retained for a period of 8 to 12 months following your last interaction with our website, unless a longer retention period is required to meet legal, tax, or compliance obligations.
Your Rights and Choices
- Access or update your information.
- Request deletion of your data, subject to legal requirements.
- Opt out of receiving marketing communications.
- Manage or disable cookies through your browser settings.
Children’s Privacy
Our services are intended for individuals aged 18 years and above. We do not knowingly collect or process personal information from minors. If we become aware that data belonging to someone under 18 has been collected, it will be promptly removed.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time. Any changes will be reflected on this page. Continued use of our services after updates are made signifies your acceptance of the revised terms.
Contact Us
- metafordinfosolutionspvtltd@gmail.com